Definition
A secure electronic device mounted on your property releasing a key to authorized agents during showing windows. This lets buyers' agents access your property without your presence, maximizing showing convenience. It's actually more secure than traditional lockboxes.
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Electronic lockboxes (like Supra eBox or Realtor.com Lockbox) mount on a property and open via agent credentials, releasing a key. This allows buyer's agents to access the property during showing windows without requiring homeowner presence at each showing. Security is controlled through the system—only agents who have authorized access can open the box. Lockboxes increase showing convenience, allowing flexible scheduling. Some homeowners worry about security; lockboxes are actually quite secure (better than giving keys to multiple people). Lockboxes track who accessed the property and when, providing accountability. Without lockboxes, sellers must be present for all showings or arrange agent access, which limits availability. Most properties use lockboxes to maximize showing convenience. Showing restrictions (no access without notice, certain hours only) can still apply with lockboxes.
Pro Tip
Electronic lockboxes are secure and provide audit trails. They increase convenience while protecting security.
Example
A listing agent installs an electronic lockbox with access for authorized buyer's agents. Agents use their MLS credentials to unlock it and retrieve the showing key during designated hours.