Definition
Consumer Financial Protection Bureau, federal agency protecting consumers in financial transactions including mortgages.
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CFPB enforces consumer protection laws and investigates complaints. Bureau regulates mortgage servicing, lending practices, and fair lending. CFPB issues regulations and provides resources. CFPB complaint process is free and confidential.
Pro Tip
Report financial services complaints to CFPB; agency investigates violations.
Example
CFPB complaint filed against mortgage servicer for improper fee charges.